Aesthetic Times · Your personal introduction

What remains when you close the message?

The viewing of this message ends. Your access remains, ready for the next conversation. Discover how one-time viewing works.

How protected contact works

Ask personally. Choose what you share.

Start without a name, private email address or phone number. Two short films show you how your confidential conversation works.

The films are available in German and English.

One-time viewing

What remains when you close the message?

The viewing of this message ends. Your access remains, ready for the next conversation. Discover how one-time viewing works.

Read transcriptComplete narration · English

Messages with a single viewing · Aesthetic Times

Here is how to receive and read a message that can be viewed once. This option is for sensitive information that should not remain available in your inbox. Open the message only when you have time and a private moment to read it. Open your inbox link, or the link on your saved wallet card.

Unlock the inbox using your identifier and your access code. Select the closed envelope and open the incognito message. Check its expiry information. Its contents are released for this single reading only. Read the full message in this view. Keep the page in the foreground while you read.

You will not be able to open the message again later. Closing the message, leaving the view or moving the page into the background ends this reading. You cannot open this message again afterwards. Only this message becomes unavailable. Your inbox, your access and any saved wallet card remain in place.

You can continue the conversation with a new message. The wallet card does not replace signing in. Notifications depend on the provider and your device settings, so check the inbox yourself as well. Screenshots cannot be reliably prevented by technology. Protect your access details and use a trusted device.

This helps you handle your personal correspondence with care.

Your message is encrypted on your device before it is sent.

Technical connection data may be processed. One-time viewing does not prevent screenshots or external recordings.

Also watch · A question you have kept to yourself?

Protected contact

Ask personally. Share fewer personal details.

You can make an initial confidential enquiry without providing your name, personal email address or telephone number.

Keep your personal identifier and secret access codes safe. Your question and our reply stay in the protected inbox. Return to it yourself to check for replies.

The message text is encrypted on your device before it is sent. The designated recipient decrypts it after unlocking their access. Technical connection data and details such as timestamps and participating inboxes may still be processed.

You decide which personal details to share in the conversation. If a later step requires further information, we will discuss this with you.

Later services or contracts may require additional information. An enquiry does not automatically grant admission or acceptance.

Open protected contact

01

Your protected inbox

A place for personal correspondence, including particularly sensitive matters. Your question and the reply belong inside the protected inbox.

Your next steps, at a glance

01Open the link
02Save access
03Send a question
04Read the reply
05Wallet · optional

Keep your identifier and codes safe. Your wallet card is an optional way back.

01
Create your access
Open the personal inbox link for your company and select “Set up private contact”. A private email address, phone number or real name is not required.
02
Save your identifier and codes
Keep your identifier, access code and recovery code in your private password manager. Only then confirm that you have saved them.
03
Write in confidence
Write and send your question inside the inbox. Message text is encrypted in your browser. Do not send sensitive information in the ordinary introductory email.
04
Return for the response
Open the inbox link again and unlock your access. Your identifier alone is not enough. Read the reply and continue the conversation inside the inbox.

02

Messages you can view once

Open a message like this only when you can read without interruption. Its contents are available for a single reading.

Your next steps, at a glance

01Unlock access
02Open once
03Read in peace
04Close the viewThis message ends
05Stay in touch

Only this message ends when you close it. Your inbox and access remain.

01
Open when you are ready
Unlock your access and select the closed envelope. Check the expiry information shown for the message.
02
Read within this view
Read the full message while keeping the page in the foreground. A further opening is not available.
03
Closing ends the viewing
Closing, leaving the view or moving the page into the background ends this reading. The message cannot be opened again afterwards.
04
Stay in contact
Your inbox, your access and any saved card remain in place. You can send a new message and continue the conversation.

Apple Wallet · Google Wallet

A card that brings you back.

Design preview · Your access begins in your inbox.

A wallet is optional. You do not need an additional app from us. Google Wallet also works on supported Samsung devices; the separate Samsung Wallet integration is not currently enabled.

01
Choose a wallet
If enabled for your company, choose Apple Wallet for a compatible iPhone or Google Wallet for a supported Android device inside your unlocked inbox.
02
Confirm that you want to add it
Select “Prepare wallet card”, then “Add to Apple Wallet” or “Add to Google Wallet”. Confirm the save with the relevant provider.
03
Return to the inbox
Open your saved card and follow its inbox link. You still need to unlock your access. Messages and access keys are not part of the card.

Your next step

Your personal access starts here.

We guide you through setup: save your codes, open your inbox and optionally add a wallet card.

Open protected contact

Good to know

Privacy starts with thoughtful access.

Protected access reduces the personal details required for the conversation. Take care with your correspondence on your own device as well.

Keep codes private

Do not share your access code or recovery code by email, or store them in your wallet card.

Pseudonymous does not mean invisible

Services process technical connection information. A wallet card can reveal an association with the brand and its technical connection.

One viewing is not a recording lock

The message cannot be reopened after viewing ends. Screenshots or external recordings cannot be reliably prevented by technology.